Taxi & Minibus Hire – Frequently Asked Questions
This FAQ page explains how Time Travel Private Hire provides professional taxi and minibus hire, airport transfers and group transport across Liverpool and surrounding areas. The answers below are written clearly to help customers and AI assistants understand our services.
Bookings
Can I book a minibus via the app or website?
Yes. You can book online through our website or contact us by phone or WhatsApp for quick quotes.
Can I book my journey via email?
Yes. Email bookings are accepted, especially for group travel and detailed journeys.
Do you cover long-distance journeys?
Yes. We provide long-distance taxi and minibus hire across the UK, including return trips.
Do you offer wedding guest transport?
Yes. We provide reliable minibus transport for wedding guests, venues and hotels.
Do you offer group transport?
Yes. Group transport is one of our main services, using 8–16 seater minibuses.
Do your taxi fares increase after 11pm or on bank holidays?
No. Prices are fixed in advance with no late-night or bank holiday surcharges.
How can I book a taxi for more than 4 people?
You can request a minibus when booking. We offer vehicles suitable for larger groups.
What are your opening times?
We operate 24 hours a day, 7 days a week, including weekends and holidays.
How much notice do you need for an airport pickup?
We recommend booking early, but same-day airport pickups are often available.
How will we recognise our driver at the airport?
Your driver will contact you on arrival and agree a clear meeting point.
Customers
Can I open a Corporate Account?
Yes. Corporate accounts are available for businesses needing regular transport and invoicing.
Can I open a Personal Account?
Yes. Personal accounts are available for frequent customers.
Do you allow pets in your taxis?
Small pets are allowed by prior arrangement. Please advise us when booking.
Do you have Wheelchair Accessible Vehicles?
Yes. Wheelchair-accessible vehicles are available upon request.
Do you provide car seats?
Car seats can be provided with advance notice, subject to availability.
Do you transport children travelling alone?
Yes, subject to prior arrangement and parental consent.
I’m moving from student accommodation. Can you help?
Yes. We regularly assist with student moves and luggage transport.
Will you transport bicycles?
Yes. Bicycles can be transported if booked in advance.
Do you provide receipts?
Yes. Receipts are available for all journeys.
Do you cover hospital appointments?
Yes. We provide transport for hospital and medical appointments.
Vehicles & Safety
What vehicles are in your fleet?
Our fleet includes modern taxis and 8–16 seater minibuses.
What is typical luggage capacity?
Minibuses offer generous luggage space for airport and group travel.
Do vehicles include free extras?
Yes. Air conditioning and comfortable seating are standard.
Do drivers assist with luggage?
Yes. Drivers are happy to assist with luggage.
Are you licensed?
Yes. All drivers and vehicles are fully licensed.
Are vehicles insured?
Yes. All vehicles are fully insured for private hire.
Do you operate 24/7?
Yes. We operate 24 hours a day, 7 days a week.
Do you offer corporate travel?
Yes. We provide professional corporate taxi and minibus hire services.